If a candidate fails an exam, there is a 30 day waiting period before they can attempt the exam again.

This refund policy is applicable only for Exams at JoomlaDays that are purchased directly from O.S.M. via this portal.

If a candidate who has booked the exam seat via the exam platform is unable to attend the exam he/she can request a refund by sending the reason for a non-attendance via an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

Candidates will be eligible for a full refund if the request is made at least 7 days before the exam session.

A 50% refund will be applied for requests received at least 72 hours before the exam session.

After that period, no refund is applicable, except for special reasons.

If you purchased an exam at Joomla! Learning Partner, please refer to their refund policy. Refunds will only made to the same paypal account you used to make the payment.

Exams bought by Joomla! Learning Partners for resales are non-refundable.

If you are taking the exam at a Joomla! Learning Partner using their computers or laptops, you can skip reading technical requirements. If you are using your own laptop please ensure your system meets the minimum technical requirements as follows;

System Requirement

  • Supported Windows platforms: Windows 7 and above
  • Supported OS X platforms: 10.7 and above
  • 2GB RAM
  • Internet Connection (at least 1Mbps)

* Linux is currently not supported because a Safe Exam Browser(SEB) is not available for Linux.



Download the Safe Exam Browser from the Downloading Safe Exam Browser page and run the installer.



Drag and drop the package to finish installation

seb mac install



The first time you run the browser the following security alert appears, click "Open" to proceed.

seb mac open