The following images can be used freely too promote the Joomla! Certification Program.
To provide the proper information to your candidates, you could create a Landing Page on your site. You will find an example text of this page. If you replace the variables, you will have a landing page in no time.
This page is available as well on Crowdin within the Joomla! Official Websites project, where the translations are managed by the community.
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This refund policy is applicable only for Exams purchased directly from O.S.M. via this portal.
If a candidate who has booked the exam seat via the exam platform is unable to attend the exam he/she can request a refund by contacting the Certification Team at https://certification.joomla.org/contact-us, sending the reason for a non-attendance.
Candidates will be eligible for a full refund if the request is made at least 7 days before the exam session.
A 50% refund will be applied for requests received at least 72 hours before the exam session.
After that period, no refund is applicable, except for special reasons.
Refunds will only be made to the same Paypal account you used to make the payment.
If you purchased an exam at Joomla! Learning Partner, please refer to their refund policy.
Exams bought by Joomla! Learning Partners for resales are non-refundable.
The Safe Exam Browser (SEB) can be downloaded using the following links:
(Use the latest versions available on Github)
Click here for Windows installation instructions
Click here for Mac installation instructions
Troubleshooting: SEB for Windows - what changes does it make to your system?
Troubleshooting: SEB for macOS - what changes does it make to your system?
STEP 1
Download the Safe Exam Browser from the Downloading Safe Exam Browser page and run the installer.
STEP 2
Drag and drop the package to finish installation
STEP 3
The first time you run the browser the following security alert appears, click "Open" to proceed.
STEP 1
Download Safe Exam Browser from Downloading Safe Exam Browser and run the installer.
STEP 2
Complete the installation wizard
While running, SEB changes the Windows Registry settings for the options in the Windows Security Screen invoked by Ctrl-Alt-Del.
In addition when running on Windows versions before 10, SEB stops Windows updates while it is running using a Registry setting and re-enables them when being quit (when SEB 2.1.1 or later is running on Windows 10, only the Windows Update background service is stopped and restarted when SEB is quit).
SEB remembers the values for these Registry settings which were active on the computer before running SEB and resets them to the original values when exiting regularly.
In case of a forced reset of the computer while the SEB is running or the SEB crashes, these Registry settings are reset to the original values:this occurs in the following situations:
• when the SEB is restarted once again and properly quit;
• when the computer is restarted
• or when uninstalling the SEB
If you have previously installed SEB or used any of the Joomla! Exam SEB Startup files, and are having trouble to start a new exam, you can carry out the following steps to troubleshoot this;
- Remove
C:\ProgramData\SafeExamBrowser\
- Remove
C:\Users\<username>\AppData\Roaming\SafeExamBrowser\
- Run registry cleaner which is included in the SEB installation folder
C:\Program Files\SafeExamBrowser\SebWindowsServiceWCF\SebRegistryResetter.exe
(This directory path can be different depending where you have installed the Safe Exam Browser on your computer. - Uninstall the Safe Exam Browser
- Restart your computer and re-install the Safe Exam Browser.
SEB doesn't perform any real changes in macOS (this is comprehensible as there is no administrator password necessary when starting SEB for macOS the first time).
One global setting (user defaults) change is performed while SEB is running:
The path where screen shots are saved is temporarily changed when SEB starts and set back to the user's preset when SEB is quit.
If the Mac would be force restarted while SEB is running or SEB would crash, starting and quitting SEB resets the screen shot path again to the original user's preset.
In the unlikely case this should ever fail, it is easy to reset this screen shot path to the system's default (the desktop folder) with the following command line in the terminal:
defaults write com.apple.screencapture location ~/Desktop && killall SystemUIServer
If you want to remove SEB settings and SEB completely from your machine, do the following;
Trash Safe Exam Browser Application from your applications folder.
Go to ~Library/Preferences
and find Safe Exam Browser related plist
file and trash it.
Once you log into the Safe Exam Browser, you no longer have access to anything else on that device, including password managers or browser saved passwords.
Because of this, you should log into the Exam Dashboard on a normal browser prior to the exam, and change your password to something that is easy to remember.
Once you sit down to commence the exam, you will need to remember this password to be able to log in. Every other password will be provided, except for this one. So make it easy!
At the end of the exam, please change this password back to something more secure.